Category Archives: TACO News

Hopping the Pond: TACO to Showcase a Variety of Products at METSTRADE in Amsterdam, Nov. 13–15.

From Miami, Florida to Amsterdam, Netherlands, we’re bringing TACO to the global market at METSTRADE – the world’s largest trade exhibition of marine equipment, materials and systems – in stand 12.408 Nov. 13 –15.

We’ll be showcasing a diverse range of products, including our popular Vinyl Rub Rail Kits, patented Command Ratchet Hinges, patented Ball & Socket top fittings and the Capri Helm Chair “Deluxe.”


VINYL RUB RAIL KITS

Vinyl Rub Rail Kit
One of seven Vinyl Rub Rail Kits offered by TACO Marine.

For boaters looking to upgrade the appearance of their boat with new Rub Rail, our Vinyl Rub Rail Kits make it easy and affordable. Designed to meet the functional and aesthetic requirements of most boats, each kit comes with one continuous coil of seamless Flexible Rub Rail, an insert, end caps when applicable, screws and an installation guide. Choose from seven different Vinyl Rub Rail Kit profiles.

Discover an array of how-to videos about Rub Rail installation on our YouTube channel youtube.com/tacomarine.


COMMAND RATCHET HINGE

Command Ratchet Hinge
The patented Command Ratchet Hinge comes in two sizes.

Constructed from high-grade stainless steel and brass, our patented Command Ratchet Hinges are ideal for sun pads, bolsters and lounge backrests. These heavy-duty specialty hinges have a 15-degree locking inclination and ratchets up to four positions.

The Command Ratchet Hinge is available in two sizes, 9-3/8” and 18-1/2”. Sold in pairs, these hinges come with a 5-year limited warranty.

Command Ratchet Hinge XL
The patented 18-1/2-inch Command Ratchet Hinge.

BALL & SOCKET TOP FITTINGS

90-degree Top Cap
The patented 90-degree Top Cap is manufactured from stainless steel Type-316L.

Our unique and patented Ball & Socket top fittings are manufactured from only the highest-quality Type-316L stainless steel.

Concave Deck Hinge with D-Ring Port and Starboard.
Concave Deck Hinge with D-Ring Port and Starboard.

The Delrin insert eliminates rattling, provides smooth operation and enables a full range of motion. Our full line of Ball & Socket top fittings fit standard tube sizes of 7/8″and 1″ O.D.


CAPRI HELM CHAIR “DELUXE”

Capri Helm Chair Deluxe
Boat in style and comfort with the Capri Helm Chair “Deluxe” – proudly made in the USA.

Designed with comfort and versatility in mind, the Capri Helm Chair “Deluxe” features adjustable armrests and bolster, allowing the chair to act as a seat or a leaning post – a necessity for the boaters’ lifestyle. Only using Type-316L marine-grade stainless-steel hardware, this chair is engineered with a unique shield that secures the bolster in place, which prevents it from flipping down – ultimately eliminating dangerous pinch points. The Capri Helm Chair “Deluxe” is made in the USA and comes with a 3-year limited warranty.


For more information on everything TACO Marine, follow us on Facebook, Instagram, Twitter and YouTube.

Win a FREE Fishing Trip at the Fort Lauderdale International Boat Show!

Stop by TACO Marine booth 403 at Bahia Mar at the Fort Lauderdale International Boat Show for a chance to win a FREE fishing trip with renowned sport fishing Captain Ray Rosher of Miss Britt Charters.

Contest Details

For current and new TACO fans who follow us Instagram or like us on Facebook, we’ll give away a free koozie during the boat show [FLIBS] from Oct. 31 through Nov. 4. The catch? Take a picture of the koozie during FLIBS and post it to Instagram using the hashtag #TACOsportfishing.

TACO Koozie
Like and follow TACO Marine on Facebook or Instagram @tacomarine and receive this FREE Koozie. Then snap a pic of the koozie at FLIBS and upload to Instagram with the hashtag #TACOsportfishing for a chance to WIN a free fishing trip!

TACO fans can submit as many koozie pictures as they like – and the more creative the better! Our favorite #TACOsportfishing koozie picture will win a free fishing trip for four people. We’ll announce the winner the following week after the conclusion of FLIBS.

Enter to win a free fishing trip from TACO Marine at FLIBS.

New TACO Products

In addition to our #TACOsportfishing contest, FLIBS attendees can check out all our new sport fishing and boating products, including the Pro Series GS-500 Outrigger Mounts and Carbon Fiber Tele-Outrigger Poles, Deluxe Aluminum Tele-Outrigger Poles, Grand Slam 900 Anchor Light and more.

We look forward to seeing all our TACO fans at the upcoming Fort Lauderdale International Boat Show in booth 403. Discover more about TACO Marine by visiting tacomarine.com.

For the latest TACO Marine news, how-to videos and more, follow us on Facebook, Instagram, YouTube and Twitter.

Liquid Fire Fishing Team Completes Two KMTs in One Weekend, Advancing to 3rd in Kingfish Cup

It was an exciting weekend for the Liquid Fire Fishing Team, who competed in back-to-back fishing tournaments – ultimately nabbing both a 2nd and 6th place finish. These finishes catapulted the team into 3rd place overall in the Kingfish Cup series, with one tournament to go in the battle for the “Team of the Year” title.

On Friday, Oct. 19, Captain Mark Henderson, with wife Audrey, sons Crockett and Joshua and brother-in-law Chris Waters, began their weekend early at the Swansboro Rotary Five-O King Mackerel Tournament in Swansboro, N.C. – angling against 49 other boats for a chance at one or more of 10 cash prizes.

After catching a 41.28-pound King Mackerel, the Liquid Fire Fishing Team solidified their standing on the leaderboard as second overall, second heaviest on Day 1, second heaviest King Mackerel overall and second overall High Roller. The team was presented with a check for $21,667.

LFFT with their winning check from the Swansboro Five-O KMT
The Liquid Fire Fishing Team with their second-place check from the Swansboro Five-O KMT.

“The Swansboro Rotary Five-0 has been a very good event to our team since its inception,” said Mark, who started competitively fishing in 2004. “It’s a huge event for the community and a high-profile event for sport. The competition in the event is very high, and some of the best fishing teams in the country participate. It’s an honor to be able to compete in this amazing event; and to be on the leaderboard is definitely exciting.”

But instead of basking in their 2ndplace finish in Swansboro, team Liquid Fire hauled their Sea Vee 390Z out of the water to their next competition – the Rumble in the Jungle King Mackerel Tournament in North Myrtle Beach, S.C.

Up against a whopping 155 boats, the Liquid Fire Fishing Team reeled in a solid 6thplace finish with a 34.70-pound King Mackerel – earning the team a check for $11,001.

LFFT at Rumble in the Jungle
The Liquid Fire Fishing Team with their catches at Rumble in the Jungle.

“Fishing this event definitely made for an exciting and challenging weekend,” Mark continued. “This event was over 100 miles away from the other event we participated in. We were up at 2 a.m. to be ready for the 6:30 a.m. checkout. This is a hard-fought, high-paying king mackerel tournament with some tremendous competitors. It was nice to get a solid fish, be on the leaderboard and help our position in qualifying for the Kingfish Cup championship.”

Rumble in the Jungle was the third installment toward this year’s Kingfish Cup – a limited-entry series with four qualifying events toward the invitation-only championship tournament, which is taking place Nov. 1 through 4.

Because of Liquid’s Fire 6thplace finish at Rumble in the Jungle, their series average for the Kingfish Cup is 83.73, landing them in 3rdplace overall with just one more qualifying event to go – the Ocean Isle Fishing Center’s annual Fall Brawl in Ocean Isle Beach, N.C. this weekend.

“It was a great weekend,” reflected Mark. “The inconsistent weather this year, combined with Hurricane Florence, pushed a lot of events on top of each other because of postponements. Having to fish numerous events on the same weekend certainly isn’t the most ideal circumstance. However, it worked out well for us. But we were definitely tired Sunday night. We’ve got several more events before the season ends. We’ll keep working hard to perform the best we can.”

As a long-time sponsor of the Liquid Fire Fishing Team, which uses our Pro Series GS-500 Outrigger Mounts and Carbon Fiber Tele-Outrigger Poles, we’re proud of the success of Captain Mark, Audrey, Crockett, Joshua and Chris. We wish them luck in this weekend’s Fall Brawl and next weekend’s Kingfish Cup!

Stay up to date on all things Liquid Fire by following them on Facebook and Instagram. We’ll also post updates to our TACO Marine Facebook, Instagram and Twitter.

Our TACO Team is Changing!

We’re excited to announce some changes within our OEM Sales and Customer Service Departments at TACO Metals!

Mark Henderson.

Renowned sport fishing Captain Mark Henderson is now our OEM Sales Manager! Henderson, who originally came onboard as our Strategic Product Category Manager, will still be involved in the product management process, but will now take on the role of leading our OEM Sales Department. Henderson has extensive sales and management experience, which will add significant value to our OEM Sales team.

Richard Cadien.

Long-time TACO employee Richard Cadien, who has 25 years of sales and customer service experience, is slated to transition back into the OEM Sales Department and will fill the role of Inside Sales Representative, a position he held in the past with great success.

Danny Avila.

South Florida native and avid fishing enthusiast Daniel Avila, who’s been on our Customer Service team for the past two years, is also moving over to OEM Sales on a full-time basis. He will cover all of South Florida.

Kathy Meza.

Kathy Meza, a current member of our Customer Service team, is now promoted to the role of Customer Service Representative. Meza joined TACO and quickly proved herself as a vital member of our team.

Nick Essenmacher.

Summerville, S.C. Warehouse Manager Nick Essenmacher will be adding Customer Service responsibilities to his repertoire, which will help us better serve our growing customer base in the Carolinas. Essenmacher consistently exceeds expectations and we are excited for his next chapter here at TACO.

Gary Beasley.

At the beginning of September, we transitioned long-time TACO team member Gary Beasley into a full-time Customer Service Representative, reporting to Ernie Santiago, our Customer Service Manager. Beasley has been with TACO for an astounding 35 years! Undoubtedly, he brings a wealth of knowledge to the team.

Bob Mitchell.

Last, but certainly not least, TACO employee Bob Mitchell is also joining our Customer Service team. With five years of experience at TACO in sales, Mitchell has proven to be a valuable member of our team in the North East and we know he will continue to excel in his new role in Customer Service.

During the past 60 years, we’ve been fortunate at TACO to have longevity, passion and specialization with our team of outstanding employees. Congratulations to all these individuals as they begin their new and enhanced roles at TACO!

Stay up to date on all things TACO by following us on Facebook, Instagram, YouTube, LinkedIn and Twitter!

Fishing Tournament ChaseN’Tailz Raises Astounding $100,000 for Charity!

Six years ago on October 1, baby Chase Edward Warren was born. Although he passed away at the tender age of just 10 months old from Gaucher Type 2, a rare neurological condition, Chase’s memory lives on through his family and the ChaseN’Tailz Fishing Tournament.

Summer and Jay Warren established the ChaseN’Tailz Foundation in memory of their son, Chase, who passed away from Gaucher Type 2, a rare neurological condition.

This year, a record $100,000 was raised in the events leading up to and during the fifth annual ChazeN’Tailz tournament, which took place Sept. 8 in Jupiter, Florida. An astounding 165 boats competed – making it the most popular year yet for the charity tournament.

Because of the resounding success this year, Summer and Jay Warren, Chase’s parents, said the Foundation was able to directly support four very needy families with children suffering from rare illnesses.

Additionally, Summer said the couple plans to add an option on the Foundation’s Web site where needy families with sick children can directly apply for grants. She said the grant application is slated to go live in three weeks – making it possible for families to receive help without waiting until after the annual tournament.

“This is huge,” said Summer. “It is because of people and companies like TACO Marine that believe in us and our mission.”

This year, TACO President Jon Kushner arranged for the marine manufacturing company to donate a pair of Grand Slam Outrigger Mounts and Tele-Outrigger Poles, a rigging kitfilet table and poly tumbler holders to the ChaseN’Tailz silent auction, which took place during the tournament festivities.

Summer and Jay understand all too well the physical, mental and emotional toll of having a sick child. On top of that, the financial strain to pay for costly medical treatment and other services can be overwhelming.

“These families are going through the hardest times of their lives,” said Summer. “It can be a very lonely time. They can now be assured that they are not alone and [that] ChaseN’Tailz is here to help.”

In addition to directly supporting families, ChaseN’Tailz also supports the Quantum House, which is located on the campus of St. Mary’s Medical Center in West Palm Beach, Florida. The Quantum House provides a safe haven for families to stay whose children are receiving treatment for serious medical conditions. ChaseN’Tailz has helped support the Quantum House since the tournament’s inception in 2013.

ChaseN’Tailz also helps support the Live Like Jack Foundation, which promotes drowning awareness and water safety in memory of Jake Morrison, who passed away in a drowning accident in 2013.

“Oct 1st, my son Chase would have been 6 years old,” said Summer. “As much as I wish he was here, I cannot think of a better way to honor him than to present these families with donation checks.”

To learn more about ChaseN’Tailz and to donate, visit chasentailz.com.

ChaseN’Tailz Charity Tournament Expecting 165 Boats Sept. 8

An estimated 165 boats are slated to compete in this year’s ChaseN’Tailz Fishing Tournament Sept. 8 – a Florida charity event created in memory of Chase Warren and dedicated to helping families with children who have rare diseases.

The story of ChaseN’Tailz began Oct. 1, 2012, when Chase Edward Warren was born – a dream come true for parents Summer and Jay, who struggled for years to conceive. While baby Chase first appeared healthy and normal, signs that something was wrong quickly began to surface.

Chase Edward Warren passed away Aug. 7, 2013 from Gaucher Type 2 – a rare neurological disease.

In the 10 months that followed Chase’s birth, he lost his ability to move, his organs became enlarged and his breathing labored. Meanwhile, doctors were stumped at the cause because his symptoms were so varied and severe.

Baby Chase passed away Aug. 7, 2013. Two days later, he was officially diagnosed with Gaucher Type 2 – a rare neurological disorder that has no treatment or cure.

Formerly called Infantile Gaucher Disease, the Gauchers Association describes Type 2 as a rare, rapidly progressing disease that affects the brain, spleen, liver, lungs and bones.

“Fewer than 1 in 100,000 newborn babies have Type 2 disease,” states the Gauchers Association. “Babies usually appear normal at birth but develop symptoms by the age of 3 to 6 months.”

As fishing and boating enthusiasts who own Canvas & Towers in Lake Park, Florida, Summer and Jay wanted to host a marine-based event in honor of Chase. In 2013, they launched ChaseN’Tailz Fishing Tournament – helping to spread awareness about rare diseases and raise funds for research and support.

“Most of these diseases are closely related and research for one greatly impacts 16 others,” writes Summer on the foundation’s Web site chasentailz.com. Summer and Jay have since had a daughter, who is a healthy 2-year-old.

Now in its fifth consecutive year, ChaseN’Tailz has donated more than $120,000 toward research and also to deserving families and organizations.

In addition to the popular fishing tournament, ChaseN’Tailz also hosts four smaller events throughout the year, including a youth painting class, a Calavares Cantina party, the tournament kick-off party and a fundraising booth at the Palm Beach International Boat Show.

On the day of the tournament, ChaseN’Tailz hosts a free community festival, which includes a silent auction, raffle, waterslide, games, vendors, a car show, food and drinks.

An aerial view of the tournament-day festival in 2017.

This year, TACO President Jon Kushner arranged for the marine manufacturing company to donate a pair of Grand Slam Outrigger Mounts and Tele-Outrigger Poles, a rigging kit, filet table and poly tumbler holders to the ChaseN’Tailz silent auction.

“The charity is in honor of Chase Warren, a child who passed at an unfortunately early age, similar to the I’M LOGAN IT Foundation,” said Kushner, whose nephew Logan passed away in 2012.

Kushner first met Jay at the 2017 Fort Lauderdale International Boat Show during the TACO Marine Project Boat Raffle Fundraiser for charity.

“Chase’s family is similar to ours, a marine industry family,” said Kushner, “so the charity and their passions are very parallel to ours.”

This year, Summer said some of the money raised through ChaseN’Tailz will go directly to the families in need who have a child with a rare, life-threatening disease – helping to pay medical bills, utilities, mortgages and other expenses.

Another benefactor is the Quantum House, located on the campus of St. Mary’s Medical Center in West Palm Beach, Florida. The Quantum House provides a safe haven for families to stay whose children are receiving treatment for serious medical conditions. ChaseN’Tailz has helped support the Quantum House since the tournament’s inception in 2013.

“The Warrens, as well as their extended family and friends, have provided a meal each year for our 30 families (75 people) who reside at Quantum House, in memory of their son, Chase Warren,” wrote Megan Thompson, Quantum House manager of family programs and operations, in a statement to TACO Marine. “These meals mean so much to our families who are going through traumatic situations with a child, either in the hospital or receiving medical treatment.”

ChaseN’Tailz also helps support the Live Like Jake Foundation, which promotes drowning awareness and water safety in memory of Jake Morrison, who passed away in a drowning accident in 2013.

“We have been able to provide 61 scholarships for the [Infant Swimming Resource] self rescue swim lessons in 2018 right here in Palm Beach County,” wrote Keri Morrison, founder of Live Like Jake, in a statement to TACO Marine. “Drowning is the leading cause of death in children 1 to 4 years old, with five deaths last year just in Palm Beach County.”

For Summer and Jay, supporting families with children who have a rare disease and organizations in need through ChaseN’Tailz is a way to keep the memory of Chase alive.

“As a grieving parent, your biggest fear is that your child will be forgotten,” said Summer. “This name ensured that wouldn’t happen.”

Anglers can still register to compete in ChaseN’Tailz from now through Sept. 6 at the Captain’s Meeting. To learn more and donate, visit chasentailz.com.

The Warren family.

Cancer-Surviving Sailor to Embark on $1 Million Circumnavigation for Charity

Cancer survivor, sailor and second-generation boat builder Johannes “Jopie” Helsen plans to embark on a $1 million around-the-world fundraiser for the Leukemia & Lymphoma Society.

Heidi Trilsch and Jopie Helsen are set to sail around the world to fundraise $1 million for the Leukemia & Lymphoma Society.

Born in Holland and now living in St. Petersburg, Fla., Helsen, the owner of Sailor’s Wharf Yacht Yard, was diagnosed with throat cancer five years ago after experiencing pain and soreness during a sailing trip in the Mediterranean.

“I found myself rubbing my neck and I figured, with my luck, I better go see a doctor,” said Helsen, who was treated at the H. Lee Moffitt Cancer Center & Research Institute in Tampa, Fla.

Inspired by the many patients and survivors he met during treatment, Helsen knew he wanted to do something to help the fight against cancer.

During the United States Sailboat Show in Annapolis, Md., he met Marty Siederer of the Leukemia & Lymphoma Society [LLS] and Product Lead for the Leukemia Cup Regatta. Helsen discussed with Siederer his idea – to raise $1 million during a round-the-world sailing fundraiser for the charity.

“We’re so grateful for what he’s done to support and increase awareness of our organization,” said Siederer, who’s been with the LLS for nearly 40 years. “People like Jopie are just incredible ambassadors, whether you’re into the sailing community or not, to help cure cancer. That’s a very high quality and we’re so grateful for his help.”

With Siederer’s support, the first step toward such an adventure meant that Helsen, alongside his girlfriend Heidi Trilsch, needed a boat – a hearty, seaworthy vessel built to withstand the 15-month voyage known as the World Arc.

Hosted by the World Cruising Club, World Arc is a 26,000 nautical-mile trade wind circumnavigation that departs Jan. 12, 2019 from Saint Lucia island in the Caribbean to sail around the globe – most of which in the southern hemisphere.

While Helsen and Trilsch, whose stepmother is a Lymphoma survivor, will have long stretches at sea (the longest leg is 2,980 miles across the Pacific), World Arc includes opportunities for on-shore exploration – with close to 30 stops around the world at destinations like the Galapagos Islands, Bora Bora and Cape Town, South Africa.

Illustration courtesy of the World Cruising Club.

Finding the right boat for such a venture was no easy task. For Helsen, it not only had to be strong and capable for the harsh conditions at sea, but also comfortable and spacious enough for he and Trilsch, a videographer and an occasional crew member.

“We actually made an offer on two different boats that we did not get,” said Helsen, aged 71. “And now, looking back on it, we realize how impressive this boat is.”

With its sky-blue hull and matching spinnaker, Helsen purchased the aptly named and visually stunning SKY – a 57-foot dual-helm Vaudrey Miller monohull built in New Zealand and designed by Simonis Voogd in 2004.

SKY – the 57-foot monohull Helsen and Trilsch will sail around the world.

While originally built for the extremes of circumnavigation, Helsen said SKY had taken a beating over the years and needed some remodeling and upgrades ahead of the 2019 voyage.

Over the course of nearly one year, Helsen and his 13-person crew at his yacht yard worked on renovating SKY– outfitting the boat with a self-furling boom, enlarging the cockpit and making it possible for Helsen to sail single-handedly, should the need arise.

Because 100 percent of donations go to the LLS, Helsen said he needs sponsors to help offset the costs and supply parts and equipment.

When TACO Marine VP Mike Kushner got wind of Helsen’s fundraiser and SKY renovations, he arranged for the company to donate brand new Rigid Vinyl Rub Rail with a stainless-steel insert, LED lights, a custom-made helm chair and a pedestal for the boat.

TACO donated new LED Lights, which help illuminate SKY’s cockpit for enhanced safety at night.

“He’s one of these guys who’s very passionate and very active in the boating industry,” said Kushner, who first met Helsen more than 30 years ago. “Having done the TACO Marine Project Boat fundraiser myself, I have a better sense of appreciation for what he’s trying to do. It’s a really cool project.”

Another fan of Helsen’s fundraiser and someone with many friends and relatives diagnosed with Lymphoma is National Marine Manufacturers Association President Thom Dammrich, who’s known the sailor for several years because of his participation in the marine industry.

“I admire his adventurous spirit,” said Dammrich, who also has an endorsement published on Helsen’s website. “This is a life adventure and for a great cause. I wish them a safe voyage and return.”

With six months to go before he sets sail, Helsen said there’s still plenty to do on SKY to prep for departure, including installing new satellite equipment, rigging new electronics and conducting sea trials. He also hopes to recruit a few more sponsors to help fund the expenses while also raising awareness for the cause.

To donate to Helsen’s SV SKY 57 fundraiser for the Leukemia & Lymphoma Society, visit svsky57.com and its donation page.

One hundred percent of every donation toward Helsen’s round-the-world fundraiser goes to the LLS, which is the largest nonprofit dedicated to curing blood cancers. Since 1949, LLS has donated more than $1.2 billion toward cancer research. The charity also provides patient support and has a grassroots network of more than 100,000 volunteers advocating at state and local levels for policy change and program funding.

In the coming months, we’ll be writing more about Helsen and following his journey around the globe. For more updates, follow us on Facebook, Twitter, Instagram and YouTube.

TACO Debuting NEW Deluxe Hybrid Aluminum Tele-Outrigger Poles at ICAST

TACO fans, we have some exciting news! We’re debuting our new sport fishing Deluxe Hybrid Aluminum Tele-Outrigger Poles at the ICAST show New Product Showcase July 11 – 13 in Orlando, FL!

Designed for offshore trolling in search of bigger fish, these poles have a thicker wall for enhanced durability and feature patent-pending 360-degree swivel rollers for better natural bait presentation and reduced halyard friction.

The Hybrid Poles telescope below eight feet for trailering, storage and bridge clearance and extend to 18 feet – increasing the strike zone when fishing. They pair with TACO Grand Slam 280, 380 and 400 mounts and will be available in silver/silver and black/silver.

Specifications:

  • 3-piece telescopic pole
  • Easily collapsed and stowed
  • Patent-pending 360-degree swivel collars
  • Roller bearing halyard pulleys
  • Increased aluminum wall thickness for durability
  • Additional swivel collar to separate halyard lines
  • Corrosion resistant
  • Fits all GS-280, GS-380 and GS-400 outrigger bases

Come see these poles and more great TACO products in booth 3706! Stay up to date on all things TACO Marine by following us on Facebook, Twitter, Instagram, YouTube and by subscribing to this blog.

Have a question? Fill out the contact form below.

TACO’s Mark Henderson Goes Above and Beyond

This is part one in a multi-blog series recognizing members of our amazing Team TACO.

In 2009, when we first sponsored Captain Mark Henderson and the Liquid Fire Fishing Team, it quickly became apparent that we hit the jackpot.

 

Captain Mark Henderson on the docks at the 2018 Progressive® Miami International Boat Show.

Not only is Mark a serious sport fisherman, but he is passionate about the boating and fishing industries – something we greatly value at TACO Marine. After nine years of sponsorship, Mark officially joined Team TACO as our Strategic Product Category Manager in March.

In addition to meeting with boat builders and working closely with our design and engineering team on new product development, Mark is also our FISH TACO TV host, product specialist and the go-to expert for consumers.

A recent consumer example comes from Bryan, who emailed us for help on selecting the appropriate outrigger kit – bases and poles – for his Pursuit OS 334.

“I am not sure of the top thickness and I don’t want to buy the wrong TACO model,” wrote Bryan.

Mark got the message and called the phone number given by Bryan. Beyond providing him with information about our various outriggers, Mark said he would personally inspect Bryan’s boat to recommend the most appropriate outrigger system – taking into consideration the boat’s hardtop, horsepower and size.

After making the drive to Bryan’s house, Mark not only recommended an appropriate pair of mounts and poles, but also possible accessories to make the outrigger system as high performing as possible.

“I have to say, when I sent an information request on the TACO website, I did not expect the level of professionalism you have given me,” wrote Bryan. “Not only did you take the time to email me a very detailed message of the outrigger equipment we spoke about by telephone, but also you took the time to look at my boat, take photos and advise me on the best application that TACO offers to satisfy my needs.”

“I tell you, I am blown away with the level of effort you gave me with no strings attached,” continued Bryan. “I know a lot about giving great service as a business owner and also when I receive it as a consumer. I truly appreciate the attention and how you went out of your way for me! It is almost unheard of these days and I am completely impressed!”

Nowadays, it’s common for boaters and fishing enthusiasts to reach out to us via Facebook, Twitter and Instagram for help, concerns, advice or to share their TACO product pictures. In addition to helping Bryan, Mark is also a key responder to questions on social media – doing his best to not only provide answers, but to supply complete solutions to boaters and fishing enthusiasts in need.

We’re proud to recognize the outstanding service Mark gave Bryan. It’s because of TACO members like Mark that our reputation for exceptional customer service continues.